Service Status

Review our current service offerings to find out how we can support you during remote operation periods, or contact us for any questions you may have.

Current Support Status:

  • We are available for limited on-campus support by appointment only. Please call (415) 405-5555 for an appointment, or schedule via Outlook.
  • We are available for remote support through phone, email, and chat, Monday through Friday 8 a.m. - 5 p.m.

Service & Support Requests:

Paused Services

Digitization - Paused until further notice

Equipment Checkout - By appointment only

Media Checkout - By appointment only

Cablecast - Paused until further notice

Technologies

Digital archive system (DIVA) - Available

Lecture capture (Coursestream/Camtasia) - Available

Learning management system (iLearn) - Available

Virtual computer lab (Labspace) - Available

Syllabus application - Available

Web and video conferencing (Zoom) - Available

Contact AT for Support: