Service Status
Review our current service offerings to find out how we can support you during remote operation periods, or contact us for any questions you may have.
Current Support Status:
- We are available for limited on-campus support by appointment only. Please call (415) 405-5555 for an appointment, or schedule via Outlook.
- We are available for remote support through phone, email, and chat, Monday through Friday 8 a.m. - 5 p.m.
Service & Support Requests:
Paused Services
Digitization - Paused until further notice
Equipment Checkout - By appointment only
Media Checkout - By appointment only
Cablecast - Paused until further notice
Technologies
Digital archive system (DIVA) - Available
Lecture capture (Coursestream/Camtasia) - Available
Learning management system (iLearn) - Available
Virtual computer lab (Labspace) - Available
Syllabus application - Available
Web and video conferencing (Zoom) - Available
Contact AT for Support:
- Phone: (415) 405-5555
- Email: at@sfsu.edu
- Office: LIB 80
- AT Central notice repository
- Chat: Chat link in the iLearn help block inside an iLearn class