Canvas Support
Get Help with Canvas
If you have technical questions about Canvas you can book a one-on-one with a Canvas specialist on our bookings page. Appointments are available Tuesday through Friday, 9am to 4pm, pending staff availability.
Have more course-design type questions or want to check in with a peer faculty who has been using Canvas already? Email iteach@sfsu.edu to get connected to a Canvas Coach, a faculty member who has been using Canvas this semester who may have already encountered the hurdles you are attempting to overcome.
As a reminder, you can always call the main help line at 415-405-5555, without an appointment, for quick questions.
Faculty Resources
- Canvas overview for faculty (video by Canvas)
- Course homepage customization (video by Canvas)
- Making course announcements (Canvas documentation)
- Canvas assignments (Canvas documentation)
- Canvas discussions (Canvas documentation)
- Grades and the gradebook (Canvas documentation)
Documentation
Training
Renovate and elevate your Canvas course
In this asynchronous course, instructors will scaffold, reinforce, and reimagine Canvas courses to streamline and organize content in dynamic ways. Academic Technology’s Teaching and Learning with Technologies and Services Teams constructed this course as a blueprint for elevating instructor's Canvas courses from starter homes to dream homes by providing insights, resources, and peer discussion opportunities on course redesign.
An optional digital badge will be awarded to those that complete the course requirements.
Bridging Canvas
This fully online, self-paced and asynchronous course is designed to support faculty in transitioning to Canvas. The course offers resources, activities and discussions for faculty adjusting their pedagogical and course design approaches to a new LMS.
Click the button below to enroll in this training opportunity. Note: If you are not currently logged in to Canvas, you may get redirected to the main page of this site to log in first.
Growing with Canvas
Any faculty member who has opted-in a class to use Canvas for the Summer 2022, Fall 2022, or Spring 2023 semesters or has requested a sandbox also has access to a Canvas training course called Growing with Canvas. This course will guide faculty through using Canvas to build out a course, and is divided up into 6 distinct modules that cover different functionality within the system.
Note: Each module in "Growing with Canvas" takes an estimated 45 to 60 minutes to complete. There are approximately 8 hours worth of content in this course, but you do not need to do it all at once. "Growing with Canvas" is designed to be self-paced, and you can work through it as quickly or as slowly as you would like.
Passport to Canvas (Students)
Any student officially enrolled in a class that has been opted-in to Canvas for the Summer 2022, Fall 2022, or Spring 2023 semesters has access to a Canvas training course called Passport to Canvas. This course will guide students through using Canvas from a student perspective.
Workshops
These workshops are intended for faculty who want a more guided experience to learning Canvas and will cover introductory basics to Canvas. It is highly recommended to request a sandbox before attending the workshop to be able to follow along.
Workshops are listed below. Click on the title of the workshop to register.
Unable to make it to a workshop?
View a previously delivered workshop here: https://youtu.be/GLZypHfacNU
Canvas Coaches
Canvas Coaches are teachers who have already taught in Canvas this semester. They are excited to share their experience with you as you transition to Canvas. Coaches will offer weekly office hours and 1-1 consults.
Request a 1-1 consult with a coach by emailing iteach@sfsu.edu or join Bridging Canvas and navigate to the Canvas Coaches section to find their office hours schedule.
Faculty Fellow
Academic Technology has partnered with CEETL to offer Canvas Faculty Fellows, a partnership with select faculty members to offer in-depth support for SF State faculty using Canvas. To learn more about Canvas Faculty Fellows, visit the CEETL website.