AT continues to offer key services in support of campus operations and remote modalities of instruction. We are all concerned that our faculty and staff have the necessary equipment to conduct remote teaching and work, and by proxy, our students as well. AT has created a form, linked below, in which faculty and staff can indicate their needs for laptops, additional equipment, and write in any other technical needs they may have. AT will review all requests, make equipment assignments, and setup appointment windows for pickup at appropriate times in the future.
Review our current service offerings to find out how we can support you during remote operation periods, or contact us for any questions you may have.
Current Support Status:
- We are available for phone, email, and chat support, M-F 8am-5pm
- Starting Friday, 3/20, we will only be available for remote services until further notice - stay tuned on this page!
Service & Support Requests:
Make a request to consult with an AT Services staff member remotely, or request equipment for remote instruction. Faculty or staff with equipment needs should complete the Faculty and Staff Equipment Needs Request form based on available stock. Please do not request equipment if you have existing working equipment.
Contact AT for Support:
- Email - email@example.com
- Phone - (415) 405-5555
- Chat - Click the chat link in the iLearn help block inside of an iLearn class
- Office - LIB 80
Equipment Checkout - Suspended after March 19th, 2020 until further notice
Desktop Support - Remote support available
Media Checkout - Suspended until further notice
Teaching Technologies Support - Remote support available
Coursestream - Available
iLearn - Available
Labspace - Available
Syllabus Application - Available
Web & Video Conferencing/Streaming - Available