IT & Desktop Support

Services

We provide anytime, anywhere access to research and teaching software; check out laptops and peripherals to faculty and staff; and offer computer support for participating units within Academic Affairs.

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Computer classroom and lab management and support

AT provides management and support for computers in instructional spaces including computer classrooms and computer labs to participating units within Academic Affairs. 

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Computer management

AT provides computer management and support to participating units within Academic Affairs. 

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Equipment checkout

AT provides a checkout service for a wide array of audiovisual equipment, such as laptops, LCD projectors, multimedia carts, video and audio recorders and external speakers for amplified sound. 

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Faculty Refresh

AT manages the Faculty Refresh service, which allows faculty members to replace an old computer with a new machine every four years. 

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Filespace

AT manages the Filespace service, a high-capacity, high-performance network folder available to faculty.

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Print Management

AT provides support and maintenance for on-campus printers to participating units within Academic Affairs.

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Software Management

AT manages and facilitates access to various campus-licensed software.

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Workstation Selection

The Workstation Selection system supports the Campus Bulk Purchase process allowing for the selection of campus standard computers in order to facilitate discounted purchases.  It supports the Academic Affairs Instructional Equipment and Faculty Refresh processes as well as campus-wide end-of-year computer purchases.